“Working with clients on their home is an emotional journey. ‘Home’ is so much more than walls and roof and knowing that we’re all on the same team and working towards the same goal is an important part of the process and relationship. I like being honest with clients about the challenges of their build as well as the successes. Heritage homes are known for their ability to throw up surprises along the way - but open communication means we can all stay focussed on the end goal and work towards solutions together.”